Intelligence applied to your processes

Chat-Tonic is the smart evolution for process automation that improves efficiency, productivity and business rentability. Our chat-bots can manage appointments, provide documentation, send notifications and report on processes status at any moment.

Our platform integrates with the tools and systems that you already have to ensure a seamless integration. Chat-Tonic is simple, easy to use and available 24/7. Through our solution, you save time, cost and efforts, elevating customer service standards.

How can I use it?

  • Automate repetitive and low ranking tasks, freeing your teams from recurring efforts that add small to no value to your business

  • Improve your service levels, managing thousands of request and tasks simultaneously, ensuring consistent and high quality responses each time

  • Reduce costs and efforts, with centralized resources, automated tasks and faster times of onboarding and training of your human resources

  • Improve your KPIs, reducing waiting times and increasing customer satisfaction

  • Escalate quickly, avoiding disruptive changes in your teams and your business infrastructure

  • Incorporate AI into your company, taking it to the future of technological solutions

Features

  • Document generation
  • Payment management
  • Ticket management
  • Case labeling
  • Case allocation
  • Case follow-up
  • Knowledge base for agents
  • APIs integration

72%

of business leaders believe that using artificial intelligence in their business will be a competitive advantage in the near future

61%

of marketing professionals identified the incorporation of AI as the most significant initiative for 2019

40%

is how much your productivity can increase after integrating IA into your business

Do you want to learn more about how Chat-Tonic works?

Let´s chat!