Success stories
Discover how our AI solutions have transformed leading companies
Companies that trust us
Featured success stories
Real results that transform businesses
Cabify needed to automate driver support to resolve frequent queries and streamline the onboarding process.
We implemented an intelligent assistant on WhatsApp that handles queries about payments, documentation, and technical support 24/7.
Reduction in response time
“Chat-Tonic allowed us to scale our support operation without compromising quality. The solution adapted perfectly to our specific needs.”
Centralab sought to improve patient experience in appointment scheduling and results consultation.
We developed a multichannel assistant that manages appointments, sends reminders, and allows secure results consultation.
Increase in online appointment bookings
“Chat-Tonic's solution revolutionized how we interact with patients. We now offer a more agile and personalized service.”
Pago Fácil needed to automate transaction queries and provide efficient technical support to merchants.
We created an ecosystem of chatbots that handle balance queries, transactions, and technical support in real-time.
Query automation
“Reduction in support costs”
Budget needed to automate reservations and provide assistance throughout the rental process.
We developed an assistant that handles reservations, modifications, and roadside assistance 24 hours a day.
Increase in online reservations
“Improvement in NPS”
Manpower sought to automate the recruitment process and improve candidate communication.
We created an assistant that performs initial screening, schedules interviews, and keeps candidates informed.
Candidate satisfaction
“Candidate satisfaction”
Federada Salud sought to improve member communication and streamline medical authorizations.
We implemented an assistant that manages authorizations, coverage queries, and provider searches.
First contact resolution rate
“First contact resolution rate”
Results that speak for themselves
The impact of our solutions in numbers